Your booking is confirmed once you receive written confirmation from us via email. For larger groups or private hire, a deposit may be required to secure the date.
Where applicable, deposits are:
Non-refundable within 7 days of the booking date
Deducted from your final bill on the day
If your group size reduces significantly, we reserve the right to retain part or all of the deposit.
Cancellations made more than 7 days before your booking – no charge
Cancellations within 7 days – deposit retained
No-shows may incur a charge at our discretion
We understand plans change — please just keep us informed.
Please arrive at your allocated booking time.
We will hold tables for 15 minutes unless otherwise agreed.
Late arrivals may result in a shortened booking time during busy periods.
For larger groups:
Final numbers must be confirmed 48 hours prior
Minimum spend may apply
A pre-order may be required for experiences or events
Private hire bookings may require:
A signed agreement
A deposit
Agreed minimum spend
Full payment is due on the day unless otherwise arranged.
We operate a Challenge 25 policy.
We reserve the right to refuse service to anyone who appears intoxicated or disruptive.
The booking organiser is responsible for any damage caused by members of their party.
Tickets for gin schools, tastings, or masterclasses are non-refundable but may be transferable with at least 48 hours’ notice.