Terms

Pink & Wild Bougie Café – Booking Terms & Conditions


We can’t wait to host you at Pink & Wild Bougie Café 💖
To keep things running smoothly, please take a moment to read our booking terms below.


1. Bookings & Reservations




  • All bookings must be made in advance via our booking system or directly with the café.




  • Bookings are held for 15 minutes past the reserved time. After this, the table may be released.




  • For larger bookings or private hire, a deposit may be required to secure the date.




2. Deposits




  • Deposits are non-refundable but may be transferred to a new date if sufficient notice is given.




  • Deposit amounts will be confirmed at the time of booking.




3. Cancellations & Changes




  • Cancellations or changes must be made at least 48 hours before your booking.




  • Late cancellations or no-shows may result in the loss of your deposit.




  • For private events, cancellation terms may vary and will be agreed in advance.




4. Group Bookings




  • Final guest numbers must be confirmed 48 hours prior to your booking.




5. Food & Allergies




  • Please inform us of any dietary requirements or allergies at the time of booking.




  • While we do our best to accommodate all needs, we cannot guarantee an allergen-free environment.




6. Behaviour & Respect




  • We ask all guests to respect our staff, space, and other customers.




  • We reserve the right to refuse service or end a booking if behaviour is disruptive or inappropriate.




7. Payments




  • Final bills are payable on the day unless otherwise agreed.




  • We accept card and cash payments.




8. Children




  • Children must be supervised at all times.




9. Car Parking




  • If you’re visiting us, please note that parking is limited on site, especially when we are fully booked.




  • We kindly ask that you do not park in the neighbouring businesses’ parking spaces.




  • Please respect our neighbours at all times.




  • We recommend using the Heol Yr Orsaf car park, located opposite the Pipeworks Bar and Community Centre.




  • It’s just a five-minute walk from the café.




Sat nav address:
Heol Yr Orsaf, Car Park
Pontyclun
CF72 9TY


10. Changes to Terms




  • Pink & Wild Bougie Café reserves the right to update these booking terms at any time.