1.1. All reservations are subject to availability.
1.2. A reservation is only confirmed once you receive a confirmation email or message from us.
1.3. Please check all details in the confirmation email to ensure accuracy. Contact us immediately if there are any discrepancies.
2.1. Please arrive at the restaurant on time. We allow a 15-minute grace period for late arrivals.
2.2. If you anticipate being more than 15 minutes late, please notify us as soon as possible. We cannot guarantee that your table will be held beyond this period.
3.1. If a booking is changed or cancelled with less than 2 hours’ notice, the full minimum spend amount will be charged.
3.2. If cancelled before the 2-hour period, a full refund will be issued, less any applicable bank and administrative charges.
4.1. A no-show occurs when a reservation is not honoured and no prior notice is given.
4.2. No-shows will incur the full minimum spend amount, and no refunds will be given.
5.1. We will do our best to accommodate any special requests (e.g., dietary requirements, seating preferences), but we cannot guarantee that all requests will be fulfilled.
5.2. Please inform us of any special requests at the time of booking.
6.1. Please inform us of any dietary requirements or allergies at the time of booking.
6.2. While we strive to accommodate all dietary needs, we cannot guarantee that our dishes are free from allergens due to the risk of cross-contamination.
7.1. We reserve the right to refuse service or entry to any guest who behaves inappropriately or disruptively.
7.2. Guests are expected to respect other diners and restaurant staff at all times.
8.1. Payment for food and beverages is required at the end of your dining experience unless pre-arranged otherwise.
8.2. For reservations, a single bill will be provided unless otherwise requested in advance.
8.3. Restaurant bills do not include tips. Gratuities are at your discretion.
9.1. We reserve the right to modify these terms and conditions at any time. The current version will always be available on our website.
10.1. For any questions or concerns regarding these terms and conditions, please contact us at [email protected] or by phone at +356 2258 8100.