Last update: October 22, 2025

Privacy Policy

Together, the following documents form a single, binding Agreement between you and Tableo Ltd ( the “Parties”) and are collectively referred to as the “Terms and Conditions” or “Agreement”: (i) Terms of Use; (ii) Data Processing Addendum (DPA); (iii) Privacy Policy; (iv) Guest Terms of Use; and (v) Guest Privacy Policy. Any policies or documents referenced in these Terms and Conditions are incorporated by reference.

Tableo Ltd is referred to as the “The Company” or “Tableo”.

This Privacy Policy document contains types of information that is collected and recorded by Tableo and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies to the online activity on Tableo’s Sites and web applications, including tableo.com, app.tableo.com, and any of their subdomains or successor domains (collectively, the “Sites” or “Platform”) This policy is not applicable to any information collected offline or via channels other than this platform.

The original language of Privacy Policy is English. If any translation differs, the English version shall prevail.

Consent

By using our Sites, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. This will typically include your identity and contact details, and other information that is necessary to establish a business or contractual relationship with you.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalise, and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Sites, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
Visitor Tracking and Contact Data Collection

When you visit our Sites, we use an embedded customer relationship management (CRM) tool provided by Freshworks to help us respond to your enquiries and improve your experience. This tool may automatically collect certain technical information about your visit, including your IP address, browser type, pages visited, and (where available) approximate location data (country, city). If you submit a contact form or use our online chat, we may also collect the information you provide, such as your name, email address, mobile number, and any other details you choose to share, as well as related tracking data (including UTM parameters) linked to your visit. This information is used for the purposes of responding to your enquiry, providing customer support, analysing website usage, and improving our services, in accordance with applicable data protection laws including the GDPR.

Log Files
  1. Tableo follows a standard procedure of using log files. These files log visitors when they visit platforms. All hosting companies do this as a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyse trends, manage the Sites, track users’ movement on the Platform, and gather demographic information.
  2. For users who sign in to an account on the Sites or submit forms via the Sites, we may associate certain log data (e.g., IP address, device/browser information, actions taken, and time stamps) with your account or submission. We do this only as necessary for security, fraud/abuse prevention, troubleshooting, support, and service quality assurance. This linkage is based on our legitimate interests in keeping the service reliable and secure and is not used for marketing.
Cookies and Web Beacons

Like any other platform, Tableo uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the platform that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our Sites content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies”.

Analytics cookies (Microsoft Clarity):

We use Microsoft Clarity, a user behavior analytics tool that helps us understand how visitors interact with our Sites via features like heatmaps and session recordings. Clarity sets cookies including _clck, _clsk, CLID, ANONCHK, MR, MUID, and SM to distinguish users, track sessions, and optimise user experience. All cookies are non-essential and will only be activated once you have provided explicit consent. Clarity offers privacy protections such as masking sensitive data, IP anonymization, no fingerprinting, and respecting Do-Not-Track signals. For more details, see Microsoft’s privacy statement.

Advertising Partners Privacy Policies

From time to time we may use other Advertising partners to promote Tableo services.

Such third-party advertising servers or advertising networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Tableo, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on the platforms that you visit.

Note that Tableo has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Tableo’s Privacy Policy does not apply to other advertisers or platforms. Thus, we advise you to consult the respective Privacy Policies of these third-party advertising servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective platforms.

DATA PROCESSING

The following provisions apply only to your use of this website. If and when you decide to enter into a contractual relationship with Tableo Limited, your rights and those of any of your end consumers will be regulated by terms and conditions that will supersede the ones set out hereunder.

This website processes the following personal data or categories of personal data:

  • Log files;
  • Cookies.

Your use of this website implies your consent to the processing of this personal data.

The data would be stored and maintained for the period up to 2 years.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a fee for this service, which will be communicated in advance. We will also ask you to confirm your identity before we will accede to any request for access.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

You may exercise any of these rights in relation to your personal data by contacting us at [email protected] or by writing to: Tableo Ltd, Merlin House, Mountbatten Street, Hamrun, HMR1574 – MALTA. To protect your data, we may ask for information to verify your identity and your relationship to Tableo (e.g., account email, booking reference, restaurant name).

If you make a request, we have one month to respond to you. You also acknowledge and accept that in some cases, your refusal to provide your consent, or your revocation of any consent previously given, may mean that we are unable to provide you with the services you request.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Tableo’s services are only offered to persons who are of legal age, or who are acting with the consent or permission of a parent or guardian.

Our Privacy Policy was created with the help of the Privacy Policy Generator and the Online Privacy Policy Generator.